The former Danish PTT, today TDC, has introduced middle age nudity as part of their future corporate branding. That may be a good idea, and then it may not be such a good idea.
The provoking concept links in fine with even more provoking Danish commercials Danish Mother seeking Father of Child, and the quite recent Hit the Bitch PSA. Both of these campaigns needed to go into hiding shorty after introduction.
According to local newspaper, BT, the strategy behind the new series of commercials is to level with the customer. Claus and Britta have already a considerable fan group on facebook, and are more popular there than the Danish prime minister. If that counts.
Are these people really in the nude as it seems intitially? No, they’re not. That are dressed up in nude costumes. If not you might have noticed that the man, Claus, is played by a woman, and (what else) the female, Britta, is played by a man. Actors are well known Peter Frödin (Britta) and Kirsten Lehfeldt (Claus).
Barebones will follow the TDC campaign and have a critical look at it. The question is if this type of branding by nudity works beyond the level of media attention, and facebook fan groups?
Stay tuned for more bare news on Claus and Britta ….
This is actually a commercial done by advertising agency Grey for the official Danish tourist organization Visit Denmark. Believe it or not, its aim it to pursue tourists to come to Denmark on vacation. Free the Dane In You they state on their English website.
The hidden, but somewhat problematic story, is that Denmark is a free, liberal and tolerant country. (Not all foreigners will agree to that). However, if you buy the message, you might get severely drunk in a bar one night and have free blond sex as an extra. You will not remember much of it though. Maybe that is the real benefit here.
The girl’s name is not Karen, it is Ditte. She is an actor. She does not have a son, and was paid to do this job as a blond young mother. Even the accent is good. The viral advert has done really well on You Tube with more than 800.000 viewers in a few days. I am sure that there will be more. Read more faking facts here.
The point is that you cannot be sure that even this is the truth, can you? Since you will never know when the lies ends and the truth begins. If it begins. Actually this could be an advert for the Swedish tourist authorities to have people come to Sweden. Sweden is in the same corner of the world anyway, so if you get drunk enough you may actually forget to get off the plane, hit the wrong road, or take a fake taxi. Probably you will not even remember.
If this starts to get you a bit dizzy make a quick decision: go to Norway in stead. It is the same direction coming in from most places of the world. Drinks are much more expensive than they are in Danish bars, and it is of no use lying about it. Likely, you cannot afford to get that drunk. Besides the girls are better looking.
And who knows, you might even become a father .
Seriously: This Danish tourist advert is not even barely the bones, if you know what I mean. Read more here if you want to check it for efficiency. The advert blunders on The Simple Truth from the CET Checklist.
You may want to read this post as well. Just to do some benchmarking. Maybe the best commercial ever made?
Before you Free the Dane In You, give it a good thinker.
The word was creatics. It was a combination of two other words; the word creativity and the word tactics. If yougoogle creatics, you will find reference to a series of articles, that I wrote in the mid eighties. Unfortunately now, the series was written for a Danish periodical, and thus written in Danish. If you read Danish the series is, in other words, already there for you to read.
You will find that the word later have been taken up by other people. Can’t blame them since it is a good word, but they use it in different contexts. Or in no context.
I will now reclaim the word creatics, and make use of it as a name for a new barebones theme. My intention is to rewrite the articles for barebones, but with the changes and adaption necessary to make a better fit for the barebones communication project. There will be some changes, but not that many. The concept will stay intact.
The main mission with the series of articles was to establish the fact that having an idea, is not something that fall from heaven, but a process that you can learn and learn to deliberately work with in generating new ideas.
Why is this relevant on a blog on efficient communication? For two reasons:
The first reason is, that in communication creativity plays an important part if you want to stand out from the flow of communication that is all ways surrounding you. Being it voices, noises, images, tactile communication and other forms.
The second reason is, that I find that creatics and phenomenology goes well together. You know, that I have started a barebones theme on phenomenology here on the blog. That theme has, so far, only one post in it, but there will be plenty more. The first post is: phenomenology: what is intentionality? I can see from the blog statistics, that this post is pretty well read, which is a motivation for speeding that blog theme up a bit.
One of the beauties of creatics is that if you search for something, and you search hard enough, that something will, after a while, come to you in various shapes and/or forms. For many months I had the idea of elaborating on the creatics for this blog. And this is what happened less then two weeks ago: I was ordering a couple of books by advertising wizard David Ogilvy on Amazon. When I order books there, I always have a look around for other complementary titles that could have an interest. And this title popped up: “A Technique for Producing Ideas”. Written by James Webb Young. As the price was fair, I ordered that book too.
And I have read it. That was the specific incident that pushed me to elaborate on creatics on this blog . James Webb Young phrase two important things about how to get ideas: “First, the formula is so simple to state that few who hear it really believe in it. Second, while simple to state, it actually requires the hardest kind of intellectual work to follow, so that not all who accept it use it”.
If you would like to go ahead on your own, please read this book. The subtitle could as well have been creatics. It is only 48 pages long, so you will read it in no time at all. If you are an advertising woman, or and advertising man, you will appreciate, that the foreword is written by another advertising guru: William Bernbach.
Do I have a photograph for this post? Just to make it a bit livelier? And maybe to make a silent comment to the words? I might have. I’ll insert a photograph later.
Later: I am sure that you have seen the photograph by now? Your task is to figure out why I have chosen this particular photo for this text. And what the photograph does to the text by just being there .
And by the way; The word creatics is hereby reclaimed.
It’s Sunday and I have just finished paging through the Sunday paper finding a 12 pages colourful insert from mobile operator 3. “It’s good to be 3″, they say.
Hey, I am in the marked for this product, whatever it is, so I better read the insert. Interest increasing as there is a picture of my almost new laptop on the front page: a silver shining and attractive MacBook. Or so I thought.
Reading the visual at the insert’s front page, there is a picture of the MacBook, and in the left, low corner a product shot of the mobile router that the insert is all about. Three downsized men in science fiction uniforms are placed on the MacBook’s keyboard and watching a house take off into the air.
Main visual element is the MacBook, and the hand carrying it on its fingertips. This hand is wearing a black glove, and you see that the person is wearing a black jacket. Gloves connote “lack of intimacy”. Black gloves connote, or is often a symbol for, “stealing” or “burglary”. Things that are not meant to be shown in the open.
The black gloves are the carrying visual element in the rest of the insert, and that is what confuses me. What is the product involved here: an easy way to the internet, or is it an insert for a security firm having introduced a mobile security device preventing burglars to get away with my MacBook? Or the stuff on it. The most negative pictures are shown at pages 2 and 3 of the insert, where two pair of black gloves work on two Mac keyboards, strongly connoting that they are trespassing to forbidden information on the computers.
For a time I really didn’t know what was the message was since the visuals were so confusing. The intention of the promotion seemed to be one, and the visual execution of that intent quite another. I had to read through the whole insert to find out about the product. The promotion have nothing to do with security. It is a promotion for an easy way to the internet using the 3 mobile router.
Well, these guys could have fooled me.
I could run this insert thought the CET test to see how this promotion falls out, but I will not. It is not necessary, since the visual execution should not have left the drawing table at the ad agency in the first place. You will only get bits and pieces of a proper CET analysis. The promotion fails on at least three checkpoints. Here they are.
Is this is a simple, easy to understand promotion? No, it is not. First and overall impression is that this piece of communication could have be done much better by being less complicated. and with fewer conflicting connotations.
I rate -2.
Since the idea is that if only one of the checkpoint in the CET checklist is rated below zero, the advertising/promotion in question is up for revision. Back to the drawing table or to the brainstorming room. This promotion from mobile internet from 3, you might even have to take a step further back.
Conclusion:
Not good, not good at all.
The 3 company has probably one of the best products for mobile internet on the market(s). Certainly their market penetration is an indication of that. They have even won several prizes for their technological solution. You really have to work hard to destroy these advantages. Promotion for their, seemingly excellent product, is from this position, no rocket science. No need to do this more complicated, and less straight forward, than it ought to be.
In the promotion, the 12 pages insert in a Danish newspaper, the company certainly do their best to camouflage their advantages. There is a severe clash between intended message, and executed message. Or more academically phrases:connotationsconflicts, gestalt closure are obscure and might be conflicting as well. Expected intentionalities are not met.
You know what? Take a closer look at the front page of the insert, if you get a chance to it. I am sure that it exist in several languages on several markets. The guys on the MacBook keyboard wear gloves. White gloves.
Let me finally excuse, on this visual blog, that I am not able to show you any pictures of the insert. If I could find who the agency was, I would have asked them for permission to use an illustration. This Sunday morning. But I have no idea. Probably a larger international agency. The insert bears all the marks of an adaption.
In a proper handshake, anyway, I would never wear gloves. And the MacBook on the insert front page is not the new model. Might even be a MacBookPro. Old version.
Yes, this is yet another eminent Danish commercial. Advertiser is SAS (Scandinavian Airlines System) casting the former Danish Minister of Foreign Affairs Uffe Ellemann-Jensen. Soon up for review on barebones. At the moment I am waiting for SAS to give me permission to use one, or more, screen shots from this excellent commercial.
This morning I read about a commercial for a Danish retailer, Fleggaard. Fleggaard has made an astonishing commercial, which primary aim is to attract Danish males to their border shops just inside Germany. The company sells a variety of products, but this particular commercial is for a washing machine. And Fleggaard is doing well since the commercial has already drawn 100.000 plus hits on their website. You’ll find a link to the commercial below the picture.
The reason for all the attention is that the commercial shows rows of beautiful women showing off, not their bare bones, but their bare breasts. And that, it seems, is always a good story.
The issue in this connection is this: does attractive naked, of half naked women, sell products? Or do they simply obscure or hide the real message? There are people to support both view, but what is your opinion about this? In general, and related to this particular commercial? TechCrunch labels the commercial “Quite Simply The Best Commercial Ever Made”. Do you agree?
Before you dive into the commercial, please consider this post as barebones notebook post. Let’s have your opinion on the following: do you find resources on the barebones blog, that can help you elaborate on the questions above? My suggestion is that you use the following barebones resources to deal with the questions: denotation and connotation, and the barebones CET-system for analysing commercials.
Follow the links to read more about the individual checkpoints.
Is this checklist useful at all? As any other checklist it is, but you need to be aware of the fact that the results coming out of the checklist will never be better than the evaluations put into it. So, if you don’t know much of communication in general, and advertising in special, you may want to start here
I am sure that 10 is a good number, but in this context the number 9 is even better.
I am going to anticipate what is going to come when I have written the last couple of posts on advertising fundamentals set forth by Horace S. Schwerin and Henry H. Newell in their book Persuasion in Marketing. As I have stated plenty of times I urge you to get this book and pick up this research information directly from the source. The fundamentals are the result of extensive testing based on more than 50.000 ads and commercial. I am not saying that this is the whole story there is, certainly not, but is a good basics if you want to avoid big blunders in advertising.
You need, of course, to add a dash of campaign strategy, lots of creativity and originality to get things working for you. And you will better off if you bring a couple of bare bones to the party as well. So that is just what I am going to suggest to you in setting up a basic check list for your future expertise as an advertiser. Or as an advertising consultant. You will be surprised how well this is going to work for you.
You may ask, is this really necessary. Do I need a check list for this. Well, I leave the answer to you, but before you speak it out, take a local tour in the magazines, in the newspapers, on the commercial television canals, that you have access to. Look briefly, or less briefly, over the ads and commercials that demands your attention. I have done that, and what I see produced from even highly estimated ad agencies, does not impress me. Not all of the time anyway.
Using the CET checklist will secure you against possible pitfalls. Expensive ones, even. Particularly if you are the one paying for the game.
So here is what I am going to do: I am going to let myself be inspired from the arguments from Schwerin and Newell, and I am going a couple of barebones to the list, which will bring me to the number of 9 (nine). These is going to be 9 separate checkpoint in the CET checklist, then. Right?
How do you use this check list? Basically anyway you want, but my suggesting is you give each checkpoint a stretch from minus 3 to plus 3 so you have some room to mark your evaluations.
You will do that for each of the checkpoint in the CET checklist I just introduced. I will have the full checklist made ready for you in later post, but there is enough for you already here to get you down to work.
Crash Criteria:
As you see the evaluation scale have a red area and a green area. The span from -3 to 0 is the crash area (left) , and the span from 0 to +3 is the non crash area (right). Just like the traffic light: red you stop and green you walk.
Here is how I suggest you use it. If, to the best of your ability, you find that a certain checkpoint not fulfilled in the add or the commercial, you rate it on the red side of the scale (minus something). If you find the criteria fulfilled you rate on the plus side of the scale.
Crash criteria are: If even one of the 9 checkpoints are evaluated to the red area you crash it, you dump it, you don’t pay out.
Pretty tough?
You may argue that this is a pretty tough test. Only one checkpoint in the red and then you dump the whole thing? Could we say, mayby, two or three in stead? No we could not. It is not possible to half or even partially pregnant.
The argument for this toughness is that the 9 checkpoint are weaved together. You will find, that if you down an ad or a commercial on “One Unified Expression” you will probably experience that it fall apart on many other checkpoint, as well.
You may not connect “truth” to the world of advertising at all. And maybe you should not. It has always been accepted by conventions that advertisers, and advertisements therefore, are allow to bend the truth a little. To be interesting, to be persuasive, to be competitive. To catch and hold attention.
However, there is one truth that you don’t want to bend: the simple truth. Meaning “the structure and order of a persuasive message should be a simple as possible. As far as structure is concerned, this means leaving out all extraneous elements”. (page 165).
Simple as that. Cut the crap and leave out the fat.
Again the example is from the world of commercials. This time not for toothpaste or cars, but for a cold tablet, a medical. You know, a tablet you take for not getting cold (it that possible?).
Schwerin and Newell tells the story about two different commercials trying to tell the story.
The first execution contained only three scenes: a) a man walking in the rain passing a billboard for the product in question; b) he enters a store, sniffling a bit, and is advised to buy an item of the brand; c) he is then seen well and happy again. End of story.
The second version is much longer, consisting of 7 different scenes. A much more complicated structure and argument.
The measured difference between the two in terms of preference change was clear. The simple version of the cold tablet commercial worked twice as good.
Not only simplicity of the structure is important. So is the order of things. Schwerin and Newell, in their book, refers to a test done with different order formats. One of the most popular formats is “before and after”. Here is the way they describe it: ” X is at a disadvantage because he does not use the product. X uses the product. X is better off”. This is called the normal order format.
Other formats are: reverse order,extended normal order and simultaneous. I am sure you can guess where this is leading; the more simple structure, and the more simple order, normally gives the more persuasive message.
If you need to go in details with these studies, please consult the book and its references. All you need as a reader of this blog, however, is to remember that simple makes better, and you handle simplicity through message structure and the order of things.
It is very easy to remember. Try training it the next time you see or read an advertisement, or a commercial that attracts your attention.
Other posts
You’ll find the other posts in this series on advertising fundamentals, below. If the post title is linked, it means that the posts have been submitted, and that you will get to it if you follow the link. If the fundamental is not yet linked, it means that that the post is not there yet. So you need for have a little patience.
For an overview of the whole section please go here.
If you want to go for the book making your learning curve steeper and faster, here is the Library Thing information on it. You’ll get the full information here as well: Persuasion in Marketing, The Dynamics of Marketing’s Great Untapped Resource, John Wiley & Sons, New York, 1981.
The third fundamental to deal with is visual and verbal.
And again: It should not come as a surprise to anyone, that this third fundamental links closely to the other fundamentals. It is not a third fundamental in terms of something entirely different from the the first two. It’s another side of the same coin. An added aspect.
In a commercial, a good idea is to check if it contains the same message sound turned off. Simply block the sound and describe the message. Then turn up the sound and describe the message once more. If you, roughly, don’t get the same result, you may have some revising to do.
Visual and verbal need to be coherent and stick together? In what way?
Don’t tell, show!
First of all, research seems to stress that it very important that support your message actively: don’t tell, show.
Schwerin and Newell mentions two different commercials they did for a shockproof wristwatch. The first commercial “was a straight stand-up pitch by an announcer, interspersed with occasional static shots of the the watch and superimposed legends”. That commercial did a very poor selling job, says the two authors.
And they continue: “The second commercial showed the product on the wrist of a sculptor who was violently hammering away at a block of marble with mallet and chisel”.
And guess what: In terms of selling the second commercial did much better than the first commercial by far. Measured by Schwerin and Newell it did SEVEN TIMES better.
Not at odds
Is does little good if the visual is at odds with the verbal, says the authors. SCR tested two commercials for a toothpaste. The message being that the toothpaste leaves a clean and fresh taste in the user’s mouth. The first version showed a white row of sparkling teeth, and a speaker told the story. The second version showed the same set of shining teeth, but this time the commercial included” a misty balloon effect surrounding the words CLEAN BREATH”.
The latter commercial worked better, and in terms of recall of the message it worked twice as good as the first one.
Not at the same time
Again, don’t try do to too many things at the same time. I will not work. Trying to get someone to respond to more than one message at the same time seems to destroy impact. Schwerin and Newell refers to a case where a car commercial flashes the words “fasten your seat belts” at the same moment as a speaker asks the audience to see the local dealer. It did not work. ” …. the consumer becomes emotionally paralyzed because he can respond to only one stimulus at a time and he is being confused by two simultaneous alternatives”.
Other posts
You’ll find the other posts in this series on advertising fundamentals, below. If the post title is linked, it means that the posts has been submitted, and that you will get to it if you follow the link. If the fundamental is not yet linked, it means that that the post is not there yet. So you need to have a little patience.
For an overview of the whole section please go here.
If you want to go for the book making your learning curve steeper and faster, here is the Library Thing information on it. You’ll get the full information here as well: Persuasion in Marketing, The Dynamics of Marketing’s Great Untapped Resource, John Wiley & Sons, New York, 1981.
The idea was to make a blog about communication combining different resources like phenomenology, semiology, gestalt psychology, etcetera, and to show that different orientations worked well together.
I started adding a photograph to each post, and gradually the blog became oriented towards photography as an expression of visual communication.
In 2010 I made a blog solely based on photography. It became Berlin Black And White. Today is holds 470 images. The same month I started Phenomenology and Photography, as I found that was a particularly interesting area and one that there was scarcely any attention on.
I became interested in street photography and decided to develop that area in a living combination of photography and photographic theory. That is what I still do.
Barebones Communication became the mother blog for a series of specialized blogs as well as several social groups.
I call it THE BAREBONES PROJECT since everything is so closely linked to the inspiration you find in this blog. All of it has to do with phenomenology. Not in any scholarly fashion, but as the craft of photography. More specifically S T R E E T P H O T O G R A P H Y. I find that this type of spontaneous and documentary photography have a special kinship with phenomenology’s L I F E W O R L D.
I would like to think that I, as a photographer, E X E C U T E phenomenology. To me a mere scholarly interest in phenomenology can never be enough to fulfill the original intentions of phenomenology as, first and foremost, a practical, living philosophy. Phenomenology is not for reading. It is for D O I N G.
If you have an interest in how the theoretical platform are being developed into practical guidelines for street photography, you are welcome to follow the ongoing projects. I would be honoured if you did.
You will find all the activities listed in the link section of The Raw Material. I will keep it up to date.
Good luck with it.
Copenhagen, March 10, 2012.
Yes, I am impressed. Barebones Communication has largely been left unattended since mid 2010. It still runs incredibly well. The average views in 2111 were 68 a day, the same as in 2009. The most views on a single day were February 13, 2012 with 435 view.
Many thanks to all those who persistently use this blog. With this new introduction you have an opportunity to follow the many branches that has grown from it. Barebones Communication is still very much alive even if more goes on the sites that have sprung from it.
This year Barebones Communication with turn 100.000 visitors.
I really like your Venn representation of phenomenology
Hi
My name is Mary Edwards and I’m a doctoral student at the University of Florida studying educational technology. My cohort of doctoral students is creating resources pages using google groups and I’m designing a page about phenomenology and the phenomenological approach to research.
I really like your venn representation of phenomenology and request permission to add it to my page (image attached as a bitmap for your reference). Our google group site is limited to Ed Tech doc students and requires an administratively distributed password.